FAQ

Is my personal information safe?

Yes, it is used for special offers or promotion offers 

 can I contact the support team?

Please contact me on 

Imogemcrystals@hotmail.com 

How long does delivery take?

It can take up two weeks for packing and delivery 

Do you ship internationally?

No, not yet but maybe in the future 

Can I track my order?

Yes, I can provide a tracking number on request.

What should I do if my order is delayed or missing?

Please contact me on imogemcrystals@hotmail.com 

How much does delivery cost?

Delivery is  4.99 for all orders under 2kg

9.99 for all orders over 2kg to 8kg and so on

Are there any free shipping options?

Unfortunately not  as we are small family run buisness