Requests
💎 ImoGem Request Policy ✨
At ImoGem, we love helping you find the crystals you're looking for. 💖
Whether you're searching for a specific crystal, shape, carving, or a unique piece to add to your collection, we're always happy to receive your requests.
📝 How to Request an Item
You can submit a request by contacting us through:
🌐 Our Website Contact Form
📱 Our Facebook Page or Messenger
When making your request, please include as much information as possible:
🔹 Crystal Type (e.g. Labradorite, Rose Quartz, Moss Agate)
🔹 Shape (Tower, Sphere, Palm Stone, Carving, Heart, Freeform, Raw, etc.)
🔹 Preferred Size (if applicable)
🔹 Colour or Quality Preference (if applicable)
🔹 Your Budget (optional)
✨ The more information you provide, the easier it is for us to source the perfect crystal for you.
🌟 What We Can Offer
We're happy to source a wide variety of crystal products, including:
💎 Towers
🔮 Spheres
🦊 Carvings
🪨 Raw Crystals
❤️ Hearts
🌿 Palm Stones
✨ Freeforms
📿 Crystal Jewellery
🏡 Statement Pieces
🎁 Crystal Gift Sets
⭐ Collector & Higher Grade Pieces
If you're looking for something unusual or hard to find, simply ask—we'll always do our very best to help.
🌍 Special Sourcing Requests
Can't find what you're looking for? Don't worry—we may be able to source it from one of our trusted suppliers. 💖
Please note:
⏳ Special sourcing requests can take up to 2 months, depending on supplier availability and international shipping times.
🚢 Some crystals are seasonal, limited edition or difficult to source, meaning they may take longer or may not always be available.
📦 We will keep you updated throughout the sourcing process whenever possible.
🤝 While we cannot guarantee every request can be fulfilled, we will always do our very best to find the crystal you're searching for.
💜 We work with trusted suppliers to ensure every crystal meets our quality standards before being offered for sale. A 50% DEPOSIT WILL BE NEEDED FOR ANY REQUEST OVER £100
📌 Please Note
✔️ Requests are not guaranteed, but they are always considered when planning our Facebook Live Sales and future stock.
📅 Please submit requests before our scheduled live sales whenever possible.
📂 If we cannot source your requested item immediately, we'll keep your request on file and continue looking.
🎥 Items featured during our Facebook Live Sales are available to all viewers and cannot be reserved unless otherwise stated.
💷 Prices may vary depending on rarity, size, quality and current supplier costs.
💖 We Love Your Suggestions!
Your requests help us choose crystals our customers genuinely want to see.
✨ By telling us what you're looking for, you help us bring a wider range of beautiful crystals to our Facebook Live Sales and our website.
🌸 Every request is appreciated, whether it's for your first crystal or your hundredth!
💎 Thank You 💕
Thank you for supporting ImoGem and our small business. Every order, message and request means the world to us, and we're honoured to help you find your perfect crystal. ✨💖
